Shipping & Return

Before placing your order, please carefully review our shipping guidelines:

1. Global Delivery Timelines

Shipments are dispatched based on stock availability. Due to high-capacity lithium batteries, EUCs are primarily shipped via sea or land freight to comply with safety regulations.

Origin Estimated Delivery Notes
China Factroy 35-45 Business Days Global shipping; FREE
on orders over $399.99.
Accessory 7-15 Business Days
Direct factory dispatch to
all available
global regions.
United States Warehouse 3-7 Business Days Local delivery for
select regions (subject to stock).
Australia Warehouse 2-5 Business Days

Local delivery for select regions (subject to stock).

European
Warehouse
3-10 Business Days Local delivery for select
regions (subject to stock).

⚠️ Safety & Transport Note:
High-power lithium battery products are restricted from standard air freight. We prioritize specialized sea or land logistics to ensure your order arrives safely and legally.

Visit our Shipping Page for detailed info on your specific destination.


30-Day Return Policy

Non-customized items purchased from kingsong.com may be returned within 30 days of the purchase date.

* For more details, please view our Return & Refund Policy.