KINGSong Order Support
Track Your Kingsong Order
Check your latest shipping status with your order number and contact information. You can also find your tracking link in the shipping confirmation email we sent after your order was fulfilled.
Track My OrderTrack My Order
Enter your order number and the email or phone number used at checkout to check your shipment status.
Already received a tracking number?
You can track your shipment using the carrier tracking link in your shipping confirmation email.
Track on 17TRACKUse Your Order Number
Your order number can be found in your order confirmation email.
Check Your Shipping Email
Once your order ships, we will send you a shipping confirmation email with tracking details.
Multiple Tracking Numbers
For some products, the vehicle body and battery may be shipped separately and may have different tracking numbers.
Important Shipping Notice
For some Kingsong products, the vehicle body and battery may be shipped separately due to carrier and battery transportation requirements. In this case, you may receive more than one tracking number. Please check all tracking links in your shipping confirmation emails.
Need Help With Your Shipment?
If you cannot find your tracking information or your tracking status has not updated for several days, please contact our support team.
Email us at [email protected] with your order number, email/phone number, and product model.
Contact Support